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Hello & Welcome

We’d love to help Mary's Mountain Cookies grow with a simple, reliable system for whatever you are looking for — all wrapped in a brand that feels 100% you.

We would need to hold a short meeting to determine scope, but this can give you an idea of what you are looking at.

What We Can Handle For You​

  • Custom Website + Square Integration

    • Fast, on-brand site with live pickup time slots, per-location capacity, and seasonal preorders.
    • Square Payments, POS, Gift Cards, Loyalty, and Invoices wired in—one source of truth online + in-store.
    • Menu management (classics, seasonal, gluten-friendly), allergen notes, and mix-and-match dozens.

  • Online Ordering UX

    • “Choose location → choose time → choose cookies → pay” flow, tuned for mobile.
    • Capacity safeguards (no overselling), cutoff times, blackout dates, and holiday drop countdowns.

  • Multi-Location Setup

    • Location cards (hours, parking tips, busy times), “Set My Store” memory, next-available pickup prompts.

  • Google Business Profile (GBP)

    • Claim/verify each location, optimize categories, products, menus, photos, Q&A, and messaging.
    • Consistent NAP (Name/Address/Phone), hours (special hours/holidays), and order links that go to the right store.

  • Local SEO & Listings

    • On-page SEO for each location (title/meta/schema), bakery-friendly URL structure, and service-area pages.
    • Key directories (Apple Maps, Bing, Yelp, etc.) for clean citations.

  • Reviews & Reputation

    • Post-purchase prompts (email/SMS) to drive Google reviews.
    • Site widgets showing recent 5-stars and bakery-specific keywords (fresh, on-time pickup, friendly staff).

  • Email & SMS

    • Abandoned order nudges, preorder reminders, pickup confirmations/updates, and “drop is live” alerts.

  • Loyalty, Gift Cards, & Subscriptions

    • Unified earn/redeem online + in-store via Square.
    • “Cookie of the Month” subscription with skip/pause; gift scheduling for birthdays/holidays.

  • Content & Photography

    • Shot list (gooey break, overhead dozen, pickup moments), light editing, and upload to site/GBP.
    • Menu copy, allergen statements, catering one-pagers, and seasonal landing pages.

  • Policies & Clarity

    • Allergen disclaimer, pickup/change/refund policy, privacy and UGC photo permissions—human and clear.

  • Analytics & Reporting

    • GA4 + privacy-friendly tracking, conversion events (order start/complete), location-level dashboards.

  • Hosting, Security, & Support

    • Managed hosting, backups, SSL, uptime monitoring, and ongoing updates with a single point of contact.

What we’ll need from you​

  • Logo, brand colors, any fonts (or we’ll propose a clean set).
  • Menu SKUs, pricing, allergens, seasonal calendar, subscription details.
  • Location info: addresses, hours (incl. holiday hours), parking notes.
  • Policies: pickups, changes/refunds, allergen advisory.
  • A point of contact for quick approvals (copy, photos, go-live).

Next steps​

  1. 30-min intro call — confirm goals, locations, and deadlines.
  2. Rules workshop — finalize time slots, caps, holidays, and policies.
  3. Prototype delivery — review and approve the order flow before we build.

If that sounds good, we can set up a short discovery meeting, and we’ll take it from there.